The microwave is great . It is easy to clean and has serval usuefull functionsMy main requirement for a micro is that it be easy to use. I don't cook with the micro, it's a kitchen tool, like my blender, or my knives, so it needs to be super easy to use, one touch, something to aid my cooking, not do my cooking.This thing has too many necessary steps to work, for me. As an example, if I want to give a quick warm up to my coffee, I want to stick it in and hit one button, but not with this micro - the coffee goes in, then you must push the beverage button, then you must read the screen, it's asking you how many cups are inside, then you pick, "1", then you hit start. Too complicated to just give a few seconds to a lukewarm cup of java. Also, for 1 cup, it puts 1:06 (one minute, 6 seconds) on the timer. It assumes you've got refrigerator-cold liquid inside and you want it hot. I just had lukewarm coffee that I wanted to heat up so I could finish drinking it and it made the coffee so hot that I couldn't touch the cup, and my coffee tasted horrible after it cooled down to a drinkable temp. That entire process, from start to finish, to warm up a cup of coffee, was just too much (especially in the morning, when I need that cup of coffee!!). This is the first microwave I've seen that doesn't have a 30-second or 1-minute button, for just this thing, to "nuke" something for just a few seconds. Microwaves are for convenience, it would seem a convenient 30-second button would be mandatory. So, if I've set the veggies on the table, and they've cooled off, I want to zap them for 15-30 seconds, again, I want one-touch, not 4 steps, including reading the screen.I can understand how this would be a nice feature if one does some actual cooking in a micro, so if you do want a higher level of function, beyond just a tool to do a quick heat, or a pre-cook (like baked potatoes), this micro would be for you. If you just use it, like I do, as an additional tool in the kitchen, you probably wont like it.Another thing that bothered me is the beeping. It just beeps too much, of course this is because one has to push so many buttons and it beeps with every push. It beeps when you open the door. It beeps multiple times when the cooking cycle is done, and again every few minutes if you don't get back to the micro to pull out whatever you stuck in. There's no option to turn the beeping off.It appears to be a solid micro. It's a bit louder than my last one, but not so much that you can't keep talking over it. It's also a little smaller than I expected, didn't fit my favorite large coffee mug, but that's my fault for not reading the dimensions carefully, and that's not a deal breaker, if that had been the only issue, I would have just lived with it, but on top of everything else, I decided to return this microwave after a few days, it just didn't work in my kitchen in the way I need this tool to work with my method of cooking.Nice size microwave...not small at all in my opinion...great price. My family loves it, and it fits perfectly on my countertop.Quality of the microwave not as nice as I expected. Capacity was smaller than I thought, took a little longer time to get my food warm up .It is a solidly built unit which means its has slightly less room inside than it appears because of the thick walls/ceiling/floor. It operates quietly, the door closes solidly, and it is reasonably attractive. HOWEVER - Be advised that it does not have any instant minute buttons on the control panel. It has the usual array of buttons for settings almost nobody ever uses, but YOU CANNOT POP IN A CUP OR BOWL OF SOMETHING AND JUST HIT THE BUTTON. You have to punch the full minutes and seconds settings and then hit start. Secondly, the buttons do not depress with ease - you have to put a bit of pressure on them, so much so that the first few times I used it, I had to cancel and reset it because one or two of the digits didn't register when I pushed them lightly. Those two things strike me as stupid and poorly thought out. What does it take to set the electronics to have an instant minute or five or use a keypad that operates with a light touch? The instant minute settings have been standard on every machine I've owned and used at friends for many years - but not on this one. I'm going to try it for a couple days to see if I get used to it and just how inconvenient it really is, but I suspect it's going back despite it's good qualities. Where was the keypad designed - outer Mongolia?Update: The keypad has proven to be unmanageable for me. The stop/start button does not clear the machine when you try to stop it. You have to hit RESET to clear the machine. If you hit stop/start twice in succession, it simply stops and then continues with whatever settings were used. They're idea of CANCEL is evidently RESET. The instructions say to remove the protective material from inside the door. Tech support at Curtis International (if I was understanding their garbled English correctly) said to leave the protective material in place. The machine continues to smell like paint thinner when it is used. The curtisint.com website provides very little help. You must sign in with name and password to ask a question in the Q&A section, but I could find no place to sign up for an account. Keep your ORIGINAL RECEIPT because they demand that before dealing with you on a return or warranty repair. Sound like an outfit you want to deal with? I sure don't. It's headed back to Amazon.Here are some PROS / CONS I've noticed after using it for a while (hopefully they help you, and save you some time!)PROS:-Great value! Little cheap microwave for an office or whatever small room you want :)CONS:-Doesn't have an "Add 30 seconds" or "Add 1 minute" button, which SUCKS because that saves so much time in the long run.-The bottom of the microwave doesn't have grips, so it will slide on the surface and you'll have to constantly readjust its positioning, or buy rubber grips and put them on yourselfI was looking for a small microwave that fits in a nook of our old kitchen. This one does the job perfectly. It heats up food three times as quickly and much more evenly than our old one from the 90s (since it actually has a turn plate). The beep sound is not annoyingly loud as I read in some other reviews of other microwaves. Easy to clean, fits my dinner plates, comes with an easy guide and all kinds of handy pre-sets.For example to heat up a big cup of tea, you press the drinks button twice (since it's a big cup) and then indicate the amount of cups (1) and it will heat it up to the perfect temperature. I never knew how to exactly use a microwave so I'd just always put a bunch of minutes that seemed to work, having to add more as I went. Other microwaves probably come with handy guides as well but I appreciate mine so I figured I'd add it to the review.Not much else to say about a well-working microwave, I'm happy with my choice! Higher wattage machines probably have more power but since we were limited by the size of the nook this is the best one I could choose.the product arrived later then planned. amazon decides what amazon decides. the product is dented and yet was placed in a double box. don't buy it. don't. just don'tGood little microwave but its a little light on power. I replaced a larger microwave and assumed the dialed down power output would mean in smaller device the cook times would be the same but they aren't. Time required is about 50% more or greater. I'm okay with it as the extra counter space is nice but when I look at packages I need to add cooking time.Looks and feels cheap (which it is) and doesn't heat up food as quickly as my last microwave, but it works just fine. One downside is the that the buttons can sometimes be a little unresponsive, but it's just a matter of pressing it again in the right spot.