We had this sane microwave in black for about 8-10 years years. It went out so we ordered the stainless. First one worked great for two days and display panel went out. Amazon support was amazing and sent a new one out within minutes of calling. Second one arrived in two days but the door is hard to shout - have to literally slam it. But display still works. They scheduled East pickup for the original. Just wish I had original with second display. At least all buttons and functionality is sane as our original but quality is lacking (display on first and door quality on 2nd).Love love love this microwave! This is the perfect size for families. We had purchased a home before that had this exact microwave and we loved it. When we purchased another home I immediately ordered this microwave. That's how satisfied we are with it.Bought this as a replacement for my 2 year old GE which died. This is very similar and cooks well. My only complaint is how timed cooking gets set. If you want 4 minutes and 15 seconds you press 4 and then very quickly press 1 and then 5. If you're not fast enough you get four minutes as it starts automatically.After 2 weeks of use, the start button works, but it has bumps over it. The plastic covering is buckled. Also, there is no door handle and now there is always fingerprints on the door. That does not look good. Plus the door does not close easily. You have to push it on the top of the door to close it.Im using this in a high use area in a work place cafeteria for warming lunches used by many employees.Used first time to make potato’s and condensation formed between the glass layers. Not sure if this is a warranty issue or not. Cannot delete clock function. I miss my 20y old GE profile microwave. How much does one pay for a product that they feel is made with good quality today?The unit I received is 14 inches high, 24 inches wide, and 20-1/4 inch deep. My shelf is only 17-1/2 inch, so I was not expecting a 2-3/4 inch overhang.If the door is closed casually, it looks closed, however the light does not turn off, and the keypad is nonfunctional. I have to close the door 'hard' to get the light and keypad to function.The keypad surface is not flat as it should be, there are bulges on the surface, which will only get worse over time (and yes, I pealed off the protective covering.)The unit seems to function well. I'll give it a day or two until I consider returning it.So far this has been a great microwave, just a little bigger than we needed. It does fit on and in the shelf that we had built for a microwave so that's a plus. The inside is large enough to fit a casserole dish!