Unable to return due to having to pay shipping at $150.00- I would have kept it but it was too big for the area I wanted to place it-don't buy unless your sure you want it.This microwave is so easy to use. Most microwaves have so many buttons you never use and this microwave really simplifies that. It also feels more ergonomic and natural to turn a knob. And it's cute!The only weird thing is that the clock runs fast and I have to set it back a few minutes every month. You would think the clock would be the easiest part to get right.I purchased a really nice wooden dog house from Costway so I thought I'd give another of their products a try. I sent Costway the following feedback: I really like this microwave. I love that it has a handle, push buttons and a knob that digitally does the cooking time. Room for improvements: 1. Put rubber feet on the bottom of the microwave as it slides when you pull open the door. 2. More colors: Royal Blue, Cherry Red, Black with White Trimmings. 3. Create 1100W microwave [and make it 1.2 cu. ft.]My Review: My last microwave was 1000W and this microwave is 900W. The difference appears to be about 20 seconds longer when heating food. However, the defrost feature really needs improving. My Oster 1000W microwave defrosted meat in 14 minutes. This Costway microwave takes 22 minutes to defrost 20 party wings. In addition, which is really annoying, when I set the timer to defrost it goes in automatic increments of 3.5 minutes. I can't put my own amount of time. So I had to set it for 20 minutes and it automatically went down to 15.5 minutes. So that was my way around that annoying feature. Also, you can hear the Costway microwave go from high to medium while it's defrosting. The heating sound is noticeable as it is louder than the Oster I had. But most microwaves make a sound that they are doing its job. When pulling the handle to open the door, the Costway microwave would move. I fixed that issue by placing 3M self-adhesive rubber circles on the 2 square silver back feet and the 2 round black front feet. Now it stays in place. FYI: It was a sheet of 3M self-adhesive rubber (kind of looks like a tire track) that I used to put on the Costway dog house steps because the steps were smooth and I wanted my dogs to have that extra security going up the stairs. The microwave plate size is 10.5" but there is 1.5" to the left and the right of the microwave plate so my 11.25" dinner plate fits just fine on it. Overall, I am happy with my purchase and hope it lasts several years. I look forward to seeing their latest model in a few years, hopefully with the improvement suggestions I sent to Costway.I got this microwave because I wanted a microwave that was cute and matched my teal kitchen, as I don't currently have one installed in my new kitchen. This option was the largest and most powerful teal microwave that I could find on amazon. It is still less powerful than my last microwave so I think it will take some getting used to when setting times. The cook times are adjusted by the lower knob and are increased or decreased in 10-second increments. It is easy to bump up or down the time even while the microwave is running. The longest you can go is 60 minutes. But I have never used a microwave for that long, so not sure why you would need to go higher.As other reviewers have said, the microwave will continue to beep if you do not remove the plate. But it does not bother me as it is only every 3 minutes. I've had microwaves that do it much more frequently, so 3 minutes is a long break between beeps. This includes when you remove the plate early. So if you want it to stop, hit the cancel/clear button.It includes most of the same features as a typical microwave. There are no preset buttons (i.e. for defrost or popcorn etc.) But there is an Auto Cooking selection on the knob, which includes options for popcorn, Reheat, Beverage, Pizza, Potato, Vegetable, Meat, and Fish. And you can turn the knob to 3 different power levels and defrost by weight. There is also a speed cooking option which says it wets the microwave to "high fire" But I don't know the difference between that and setting the microwave on high.The internal measurements are 11 inches by 13 inches. It is large enough to fit my biggest plate which measures 10.5 inches, which I was worried about when I ordered it. The exterior length is 19.5 inches. It will sit away from the wall about 1.5 inches and the total width from the wall to the tip of the handle is about 15 inches. The height from the countertop is 11.5 inches.Overall, it is a cute countertop microwave that is doing what a microwave should do.Très bon rapport qualité prixThe microwave works excellent. My wife loves the colour and it`s so easy to operate.